We are an online retailer of skateboards and longboards. We have a huge selection, knowledge staff, and great prices with free shipping! By standard mail: Boards on Nord 641 Nord Ave Suite D Chico, CA, 95926
By phone: Monday - Friday (877)614-6673 (Monday Through Friday from 10 a.m. to 5:30 p.m. PST -west coast)
From Canada by Phone: (530) 899-1455
Orders usually ship out within 2-3 Business days. Please keep in mind that some products go out of stock before we can update them on our webpage. If your item becomes out of stock we will contact you letting you know when the item will be coming back instock or allow you to exchange it for another item or refund.
Refunds, Exchanges, Cancellation:
*We do allow returns for exchange or refund however the buyer is responsible for return shipping fees. We don't take returns on used products. If you rode a board even just 1 time you can't return it! No EXCEPTIONS! We will cover shipping fees to ship new items out to you. Cancellation of orders can be done by phone (877)614-6673 only and we charge a $10 restocking fee on all canceled orders regardless of size. If the item has already shipped out when you cancel the order we cannot refund you for the shipping fees.
*Please take into consideration that skateboards often times will have scratches on the graphics. If your board is scratched upon receiving we will send a replacement to you but you will be responsible for the shipping costs to return the board to us and also for us to ship a replacement. NO EXCEPTIONS! Sorry but skateboards get scratched when you ship them across the country.
*Please note that any order that uses American Express as the payment type will be charged a 3% fee if the customer decides to cancel the order, or decides to do a refund for a return. This fee will be deducted from the refund amount, and is due to American Express changing their merchant policies.